How, if at all, can workplace bullying be distinguished from overzealous workplace HRM? What should HRM do to ameliorate workplace bullying?
Key points and tasks
– There are differing understandings of workplace bullying. Explore some.
– HRM can play a role as a cause of workplace bullying – eg through overzealous performance management, and through creating a particular climate at work.
– HRM can also do a lot to prevent bullying, and indeed is obliged to under OHS – it needs to provide a safe workplace.
– FWA plays a role as an independent mediator, conciliator and arbitrator of workplace bullying claims.