to demonstrate your ability to use your chosen medium to write an effective response to a common business scenario.
The paper is an opportunity for you to demonstrate your writing skills by providing your response to a business scenario. You must support your position using appropriate sources that are properly cited using APA formatting.
For each of these scenarios:
Choose a medium that you think would work effectively and explain your choice. More than one medium could work in some cases, so be sure that you support your particular choice.
Write a brief message response for each scenario.
As head of the Employees Relations Department offer a message of condolence to the family of an employee who passed away recently.
As the CEO of a small company, explain to employees a new increase in bi-weekly health care costs.
As the Director of HR, announce and explain a new summer dress code policy.
As a Customer Service Representative, explain a billing error that was made on their most recent credit card statement.
You must follow the following format and guidelines for this assignment:
Title Page: Include your name. the paper title, course title, instructor’s name, and date.
Introduction: Discuss the purpose of the message in succinct, declarative sentences. The introduction should identify the audience for the message and the choice of medium used, and be based upon the concepts studied in the course.
Content: Present relevant and legitimate information to support your purpose or argument and display evidence of an in-depth analysis of the topic.
Conclusion: This should be a summative paragraph which includes what you learned from rewriting the message.
References: A minimum of one reference must be used to support your discussion. Document all sources according to APA style..
Your paper should be submitted as a Word document (.doc, docx or .rtf) file and adhere to the following guidelines:
Be 3-5 pages in length (not including the title and the reference pages).
Be double-spaced, in Arial or Times New Roman font, with a font size between 10 and 12 point.
The margins should not exceed 1″ on all sides.
Follow APA guidelines for formatting [PDF file size 131 KB], including the title and the reference page.
Compose your work using a word processor (or other software as appropriate) and save it frequently to your computer. When you’re ready to submit your work, click Browse My Computer and find your file. Once you’ve located your file click Open and, if successful, the file name will appear under the Attached files heading. Scroll to the bottom of the page, click Submit and you’re done. Be sure to check your work and correct any spelling or grammatical errors before you post it.
Review the SBT Essay Rubric located in the “Start Here” section of the course for more information on grading criteria.
Please be aware that papers in this course may be reviewed by anti-plagiarism software. Please review the EC policies on Academic Honesty and Plagiarism.