Topic: Forecast

Order Description
project is that we need to create a forecast model to show what the call volume, lost calls and/or staffing numbers might be in the future and how the rate increase that was requested will help the company deal with the increased call volume, lost calls, and/or staffing issues that the company says will be caused by their growth and whether or not the company can meet a productivity standard of 95% or higher in terms of calls accepted

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